Unified Communications
Top 10 Features That Make a Great Cloud Phone System
A cloud phone system can bring a business into the future. The features and functions of a cloud phone system can not only improve the
May 13, 2022
Keeping You Informed On All Things IT & Telecom
A cloud phone system can bring a business into the future. The features and functions of a cloud phone system can not only improve the
If you’re thinking about giving up your traditional business phone system for a cloud-based phone system for small business, you may be struggling with all
We’re sure you’ve heard about VoIP before. Seems like everyone is offering a solution that allows greater flexibility and scalability for businesses. But is the
When you’re first starting your research into business PBX systems, it can seem daunting. There are thousands of acronyms, hundreds of providers, and dozens of
As a solution, cloud PBX has been around for quite some time. However, the adoption rates for cloud PBX have skyrocketed, thanks in large part
Finding the right office phone system features for your business can be difficult, especially when you’re not sure what is right for you – both
One measure of a business’s success is how productive its employees are. After all, if your employees aren’t working, are things really getting done? Most
In the early 1900s, telephone communications changed the world. As phone service evolved, businesses were able to take advantage of Private Branch Exchange, or PBX.
Are you still on the fence with this whole Unified Communications as a Service (UCaaS) thing? Do you still have a lot of questions as
The right business phone system could be the key to improving customer service for your business. A great communication solution is vital to business in this day and age.
In the past 18 months, remote work has become a vital part of the business world. When the 2020 pandemic sent workers home, businesses had to come up with a
Collaboration from a distance can be a real obstacle. For the past 18 months, businesses have needed to be creative with how to advocate for their
Workplace flexibility. It’s more important to businesses now than ever before. Luckily, cloud-based phone systems are exactly what is needed to keep employees happy, boost productivity, and increase your bottom line. You can achieve these
As a business owner, you need to prepare for the unexpected. Unplanned IT outages can not only bring your day to a screeching halt, but they can also be very
When you are making decisions about business phones, it’s important to keep your customers in mind. According to finances online, 65% of people prefer phone over web connections
Take a moment and reflect on your business. What is your business model? Do your workers come into the office every day? Do you have a
We can all agree technology advances at a break-neck speed. In the world of business, it can be hard to keep up with all these
In 2020, the world was thrown for a loop. As workers were sent home, businesses were left wondering how they were going to keep their
If your business is part of the 35% of businesses still running on the plain old telephone service (POTS) of yesteryear, it’s time for an upgrade. A cloud-based phone system can not only simplify
Big business competitors use their big business budget to acquire all the newest and fanciest of everything. As a smaller competitor, it doesn’t always seem easy to try and
There are many choices to make when it comes to your office phone systems. As a business owner, you can choose to house the entire system on-site
In 1964 at the World’s Fair in New York City, video conferencing was introduced to the world. Two television systems were connected with a closed circuit. From this
If you are new to the business world or just looking for better telephone system options for your business, you have undoubtedly learned how vast
Offering your employees the best remote work tools is more important than ever. Global Workplace Analytics has predicted 25-30% of the workforce will be working from home by the end of 2021. Employees desire a
Many Unified Communications platforms now boast Microsoft Teams Integrations. Why? With remote work trends still on the rise, it is imperative that our communication capabilities advance with the growing need to collaborate and
In order to grow your business, you will need to give customers what they crave, top notch customer service. The phone system features of a business phone system can improve customer service in
With businesses adapting to the COVID-19 crisis by transitioning to a remote workforce, they require services that enable them to be as efficient and productive
This past decade has been rough for businesses, particularly in the security department. As things like major data breaches and general cybercrimes (such as phishing
For many businesses, making and receiving calls is essential. It’s a key part of how they operate and generate revenue. With so many businesses being
As the COVID-19 outbreak continues to impact businesses, it is imperative that employees work remotely so companies can remain operational. At Unitel, we have cloud
Businesses are always looking for a way to make their operations more efficient. Migrating your business operations to the cloud allows your company to avoid
With the rapidly changing nature of technology, it can be hard for businesses to stay current. As a business owner, it can be tough to
The importance of adequately investing and allocating funds to the vital areas of a small business is critical, especially when it comes to your IT
We always consult with each of our clients to find them the solution that works the best for their unique situation. It’s a numbers game
Many businesses focus all their energy and attention into customer satisfaction and catering to the customer to the point where employees suffer, or there is
IT is a necessity for any modern business to survive, as technical failure could lead to downtime and severe losses. That’s why you have an
Hardware-as-a-Service (HaaS), is a hardware management service that takes the hassle out of installing, monitoring and maintaining your hardware by doing it all for you.
There are always things that you can prepare for, and in business, disaster is one of those things. If you don’t have a plan in
Our experienced staff works to deliver you the best support and expertise in the industry, our solutions in internet and cloud technology save you money
It was announced mid-2017 that Toshiba would be ending their business phone division for good. This caused many phone companies to switch gears and change
At Unitel, we offer the best voice system that will fit your business, whether small, medium or large. Our voice and communications framework allow for
The Cloud is being used for all sorts of things business-wise now. From hosting your data to business continuity and even for hosting your phone
Imagine the inconvenience of having to drive all the way back to the office, just to send an email your boss says didn’t go out.
What’s on your moving checklist? Pack boxes, coordinate employees, make sure your client base is aware… with so much to plan for, don’t forget one
Your business runs on you doing what you do best, don’t let the IT details bog you down! Our managed services let you take advantage
We here at Unitel know that communication is key to every business. You have to talk with your customers, your staff, place orders, and be
For years now, we keep hearing about large hacker attacks on businesses and individuals across the country. Last year there were numerous ransomware attacks in
Has your business made the transition to the cloud yet? Our one-of-a-kind cloud computing solutions allow for the storing, processing, and managing of data on
A critical element of using IT strategically is making sure it is running smoothly, however this doesn’t mean you need to pay an IT support
Unitel recently completed an upgrade for a client of ours, an elder services organization. We upgraded their existing Toshiba system to the latest technology which
At Unitel, Inc. we believe that referrals are the greatest form of flattery. If you know someone who is worried about any aspect of their
At Unitel, we understand the vital role which email plays in the day to day operations of your business. In today’s business world we simply cannot live
Unitel’s IT consulting services aim to improve the daily operations of your business. We know how busy it can get at the office. This is
Unitel recently finished a project for St. John’s prep school! We installed a paging solution for their five floor school building. The paging system is integrated into
Loss of data and the ability to work when servers are down is very costly. A properly implemented backup and disaster recovery solution is inexpensive
There are many dangers lurking on the internet including viruses, phishing, malware and the annoyances of spam. The security of your business is extremely important
Office relocation is an inevitable part of doing business. From finding a new location, to relocating the office furniture and making the sure the transition
Unitel attended the GLC convention in San Diego! GLC is the Global Learning Conference for entrepreneur’s organization. Entrepreneur’s Organization (EO) is a worldwide CEO Group.
Unitel can provide a network and cable wire plan that allows for your business to grow. If you are moving offices or expanding, we can
It is extremely important now-a-days to keep your email safe from viruses, phishing, malware, and spam. Email is used every day for business, don’t risk
Why would you waste time or resources on your IT infrastructure upgrades when under HaaS, Unitel can expertly handle your technology transitions? We can ensure that
Email is used every single day when you’re operating a business. It plays such a vital role and we could not live without it. It
In the case of a natural disaster or some event that causes data failure, you need to be prepared. This is where we come in.
On the Cisco blog, Kelly Ahuja reflects on the ways smart devices have transformed the internet and the way we do business: “Just a few years ago,
Fall has arrived! School is in session, and the football season is in full swing. Now is the time to put strategies into action and
Unitel is a leading provider of flexible office cable wire installation and management solutions that continue to work for you as your business expands. Unitel
If there were to be a disaster today, do you know what state your company would be left in? With Unitel’s advanced data backup software and disaster
As a leading provider of computer data and IT security solutions for Boston, Cambridge, and Quincy businesses, Unitel, Inc. is well aware that security can
Even the best technology can have problems–service interruptions, hardware failure, sudden obsolescence. With all the surprises technology can throw your way, cost shouldn’t be one
For businesses that started small, purchasing a virtual server is a big decision. In the early stages of a business, employees likely use laptop or desktop computers
To one extent or another, technology is a driving element in modern business. Because of this, IT Support employees are considered to be the backbone