Is It Time To Replace Your PBX Box?


In the early 1900s, telephone communications changed the world. As phone service evolved, businesses were able to take advantage of Private Branch Exchange, or PBX. With the installation of a PBX box in the 1960s, businesses were able to take control of incoming and outgoing calls like never before.   Again, phone service has changed a […]

Simplify Your Office Communications with Hosted VoIP

woman using hosted voip

The right business phone system could be the key to improving customer service for your business. A great communication solution is vital to business in this day and age. A cloud-based solution could be the difference between success and failure during the Covid era. If you are still running on plain, outdated telephone service, it’s time for an upgrade. A hosted VoIP system can be just what your business needs […]

Is a PBX Phone System Right for Your Business?

woman using a pbx phone system

When you are making decisions about business phones, it’s important to keep your customers in mind. According to finances online, 65% of people prefer phone over web connections with companies. Your job becomes finding the most reliable phone connections so you can provide great customer service. A hosted PBX phone system can be the solution you are looking for.   What is a Hosted PBX phone system  […]

A Fast Guide to VoIP for Business

phones utilizing VoIP for Business

We can all agree technology advances at a break-neck speed. In the world of business, it can be hard to keep up with all these changes. There is one area that it is essential to “keep up with the pack.” That is with your communications.  61% of businesses are already using VoIP for business. If you are still on […]

The Big Benefits of a Cloud-Based Phone System

woman using the benefits of a cloud-based phone system

If your business is part of the 35% of businesses still running on the plain old telephone service (POTS) of yesteryear, it’s time for an upgrade. A cloud-based phone system can not only simplify your workspace, but also create a more efficient environment for your workers. There are many benefits of a cloud-based phone system that you do not want your business to miss out on.   Benefits […]

Remote Work Tools

remote work tools

Offering your employees the best remote work tools is more important than ever. Global Workplace Analytics has predicted 25-30% of the workforce will be working from home by the end of 2021. Employees desire a safe work environment where they can work efficiently from wherever they may be. With that desire comes the needs for more effective remote work tools.  Unified Communications allows you to create a […]

Microsoft Teams Integrations Made Easy

Microsoft Teams Integrations

Many Unified Communications platforms now boast Microsoft Teams Integrations. Why? With remote work trends still on the rise, it is imperative that our communication capabilities advance with the growing need to collaborate and communicate with efficiency and ease. Integration is a vital step in that process.  With Microsoft Teams having as many as 115 million users, having it integrated into your phone system enables your workforce to […]

Phone System Features That Improve Customer Service

Phone System Features

In order to grow your business, you will need to give customers what they crave, top notch customer service.  The phone system features of a business phone system can improve customer service in many ways.  With a cloud-based system your phone system will be flexible for your customers, efficient for your business representatives and convenient for your customers to connect with representatives. The analytics in a phone system can help you […]

Unitel Offers Hosted Services to Empower Your Remote Workforce

With businesses adapting to the COVID-19 crisis by transitioning to a remote workforce, they require services that enable them to be as efficient and productive as in the office. At Unitel, we offer a comprehensive array of services that will allow your company to be successful while working remotely.  Unitel Cloud PBX  Communication is essential […]

How Unitel CloudPBX Can Benefit Your Remote Workforce

For many businesses, making and receiving calls is essential. It’s a key part of how they operate and generate revenue. With so many businesses being forced to work remotely or close till quarantine, those that rely on their office phones to make calls find themselves in a tough position. As they can’t exactly take their […]