Believe it or not, PBX phone systems have been around for a while. The concept of PBX dates back to the 60s when it was first introduced as a more efficient way to manage and route calls in businesses. However, PBX systems used analog technology back then, which was physically installed on-site, requiring extensive wiring and maintenance.
Those days are long gone, and PBX systems have evolved significantly. Today they leverage modern technology to make it as convenient as possible for their users. The only problem now would be that there are thousands of different options in the market, so how do you choose the right one for your business? Don’t worry; you’ve come to the right place! In this blog, we will give you some insight into what makes a PBX phone system great; so you can make a well-informed decision when choosing one for your business.
The Power of Seamless Connectivity
The world is more connected than ever. Our phones help us get in touch instantly whenever we need it, but when it comes to a phone system catered to a business, it needs to do more than that. Enter hosted PBX systems. As the name would imply, this type of PBX is hosted by your provider instead of being physically installed at your office. It is run with VoIP (voice over internet protocol) technology, which means it uses the internet to function.
Whether in the office, working remotely, or expanding to new sites, a hosted phone system keeps your team connected, making collaboration possible even when teams are not all physically in the same place. The best PBX phone system for your business empowers you and your team to stay connected by delivering a smooth and uninterrupted communication experience.
Tailored Solutions for Every Business
No two businesses are the same. That’s why the best PBX phone system should be designed to be flexible and scalable in a way that caters to your needs. Whether you’re a small startup or a large enterprise, there is something for everyone, but this is where choosing the right provider comes in. The right provider should help you find the solution that will work best for your business and even personalize any additions or features that you might need.
For example, at Unitel, our team of experts works closely with customers to understand their unique requirements and tailor a hosted phone system that aligns perfectly with their business goals. From call routing and virtual extensions to automated attendants and voicemail-to-email transcription, we have a feature-rich system for any business to create a communication setup that reflects their needs and brand.
Unmatched Reliability and Security
When it comes to your business communication, reliability and security are vital to optimum operations. The best PBX phone system for your business should be built on a highly secure and redundant infrastructure, ensuring that your calls are crystal clear and your data is protected.
Going back to us, we’ll tell you a bit about how our hosted phones ensure this. Our industry-leading technology has security measures that keep your private information, well, private. With Unitel, you can have peace of mind, knowing that your communication is in safe hands and that your business is always connected, even during unforeseen circumstances. We offer a 24/7 technical support team to ensure uninterrupted service and prompt assistance whenever you need it.
From seamless connectivity and tailored solutions to unmatched reliability and security, we can confidently say that you’ve found the best PBX phone system for your business at Unitel.
How Does Unitel’ PBX Phone System Stand Out from the Competition?
How do we fare against other commercial providers? We take pride in a well-rounded system that unites advanced features with the customer service you need to have some peace of mind. Check out what makes us different:
| Unitel | Competitors |
| Unitel is a full-service company with in-house repair and an unparalleled turnaround time. | Lack of personal touch of dedicated account managers. |
| Average response time of less than 2 minutes for urgent inquiries, ensuring immediate attention. | No emergency response protocols, leaving customers to wait till technicians are available. |
| Efficiently handles high call volumes during peak hours, ensuring consistent and prompt support. | Long wait periods during peak hours. |
| Agents equipped with extensive product knowledge for effective troubleshooting, minimizing call duration. | Less specialized professionals on call, leading to longer calls and longer downtime periods. |
| Hands-on support with on-site training for seamless system integration, ensuring a smooth setup process. | Virtual training and webinars for remote system setup and onboarding, lacking in-person support. |
Ready to Enjoy Unparalleled Communication Services?
Take your business communication to the next level with Unitel’s hosted phone system – the best PBX phone system for your needs. Don’t miss out on enhanced productivity, seamless collaboration, and exceptional customer service. Click here to explore our solutions, and make a purchase today!