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4 UCaaS Features to Set Your Business Apart

man using UCaaS features

Big business competitors use their big business budget to acquire all the newest and fanciest of everything. As a smaller competitor, it doesn’t always seem easy to try and measure up. However, there is one area where you don’t need a big business budget to get ahead. With telecommunications and Unified communications as a service (UCaaS), you can set your business apart from your competitors and get all the UCaaS features you need. 

UCaaS, while giving you a leg up in the competition, is remarkably affordable. In fact, once everything is up and running, you will only ever have to pay a small monthly fee to get the best communications and UCaaS features around. There are many perks to a UCaaS solution.  In this article, we are going to focus on 4  UCaaS features  that make a big difference in your business and will set you apart from your competitors.   

UCaaS Features  and You 

Gone are the days when you need to pay several different providers for several different communications services.  UCaaS solutions combine and support communications functions in one simple to use platform. With all the communications features you could dream of, UCaaS is the solution you need to give your business a boost into the future.  

UCaaS Features 

UCaaS is full of features that make working in 2021 much easier, faster, and more convenient. The following four are just a tip of the iceberg when it comes to features of UCaaS that can improve your business and make you stand out from your competitors.  

Meetings and conferencing 

After the 2020 pandemic, remote work is becoming more and more important to the business sector. Collaboration and communication between coworkers was a huge challenge during the shutdown. Those businesses that had already integrated UCaaS into their business were able to seamlessly transition to a remote work model, while those without were left scrambling.  

Audio, video, and web conferencing allow coworkers to communicate in real time, the same way they would in office.  

Desktop and mobile applications 

One of the best UCaaS features is the desktop or mobile application. This “hub” is really where you get to see the magic happen. From the application, you have complete control over all your communications.  

You can set up call rules, message coworkers, check your email and voicemail, store client information and so much more. Utilizing the applications gives you a comprehensive overview of your entire communications profile.  


As stated earlier, remote work is more important now than ever before. The ability to pick up your work and be productive from wherever you have an internet connection is vital. This is where the mobile application comes in.  

With the mobility of UCaas, you can take care of business communications from the office, building to building, home, or even as far away as international destinations.  


Real time messaging allows your employees to not only communicate with each other as if they were in the same room, but also with your customers. The messaging UCaaS feature allows coworkers to message each other within the system, similar to the old instant messenger, making communicating a breeze. 

Unitel Helps You Set Your Business Apart 

If you’re ready to get started with the best UCaaS features around, Unitel is ready to get you there. Enjoy conferencing, mobility and messaging like never before with Unitel’s UCaaS solution. We have everything you need to please your employees, customers and leads.  

If you are looking to set yourself apart from your competitors, and take your communications to the next level, it’s time to get started with Unitel and contact us today!