Support Center

Unitel’s sales staff’s approach is to consult with the client and specifically design a system for that customer’s individual needs. Unitel’s technicians and support staff are highly trained with a number of products and are experts in their field.

Unitel is a full service company with in-house repair and an unparalleled turnaround time. All employees are responsive, helpful and show genuine concern for the customer’s needs.

Frequently Asked Questions

Toshiba

Intercom
# 4 – 0 – 9
Speaker

If this does not work, ask Customer Service for other solutions.

Some CTX software levels will require remote programming.

NOTE: With all these procedures, you need to have the handset on hook at main extension, usually 10 or 200. Most CTX’s can be done from any phone.

To Set Date

Intercom #651
Enter the Date (YYMMDD– Enter a leading 0 for any single-digit month or day)
Redial (should hear a confirmation tone) – (for CTX, press # instead)
Speaker

Example: March 29, 2006 = Intercom #651 – 060329 – Redial – Speaker

To Set Time

Intercom #652
Enter the time (HHMMSS) – must be done in a 24 hr. clock – Enter a leading 0 for any single digit; must total 6 digits. Enter 00 for seconds.
Redial (should hear a confirmation tone) – (for CTX, press # instead)
Speaker

Example: 3:20 PM = Intercom #652 – 152000 – Redial – Speaker

Set Day of the Week

Intercom #653
Enter the number coinciding with the day of the week
1=Sunday 4= Wednesday 7=Saturday
2=Monday 5=Thursday
3=Tuesday 6=Friday
Redial (should hear a confirmation tone) – (for CTX, press # instead)
Speaker

Example: Tuesday = Intercom #653 – 2 – Redial – Speaker

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Technical Support

If you would like to request technical support from Unitel, please email service@askunitel.com or you may fill out your information in the “Message” section below.

This online support request system is for NON-EMERGENCY SUPPORT ONLY. If you have an emergency, please call our offices at (800) 843-1039 if you require urgent assistance.