In today’s distributed workforces, businesses rely heavily on unified communication (UC) tools like video conferencing, instant messaging, and cloud storage to collaborate and stay connected. And while UC solutions are vital to remote and hybrid teams’ success, they present one major challenge: how to keep all that data secure.
Because if they don’t, the consequences will be steep. But don’t worry, Unitel is here to help you. In this blog, we will explore the importance of data protection in the UC landscape and strategies for elevating your brand with Trust-as-a-Service. Let’s dive in.
The Evolving Landscape of Data Protection
Over the past few years, the world of data protection has changed a lot. Gone are the days of physical record keeping and limited access to knowledge. In our hyper-connected world, we produce and store more data than ever. In fact, 99% of the world’s data has been created in just the last decade!
But with all of this data comes new risks and challenges for businesses. Hackers and criminals are constantly looking for ways to steal or exploit the data we store online. And as we move more of our data into the cloud, this has become an even bigger target for them.
Data loss, breaches, and ransomware attacks are happening more frequently, so businesses need to be more careful with their security strategies. They must protect their data and keep it safe from cyber-attacks.
That’s why doing your due diligence is essential for providers.
What is Due Diligence?
Many of you know the term, but let’s apply it to data protection. Due diligence means you’re taking a holistic approach to data protection. You’re going through every avenue where data is collected, stored, and transmitted, ensuring cyber security is up to date.
In the past, you probably had somewhat limited strategies in place for data protection. Now, you can’t afford to go without the right strategy, especially when the fines and penalties for data breaches can be astronomical.
You need to think about everything from messaging and chat to video meetings. And let’s not forget generative AI and conversational assistants. If you use them, it’s essential to know how they process the data they’re given for self-service interactions.
So, are your current communication channels secure? If so, are they as secure as they need to be? How is your data shared between devices? Is data sharing as simple and secure as possible? If the answer’s no, then you need to start doing your due diligence ASAP.
Now that you’ve taken the time to consider the security of your communication channels and data sharing, it’s worth exploring solutions that can help you build trust with your customers.
Elevate Your Business with Trust-as-a-Service (TaaS)
Yes, we know, another acronym. But in today’s business world, trust is everything. Without it, you risk losing your customers to more reliable and trustworthy competitors. That’s why companies are turning to trust-as-a-service (TaaS).
TaaS is a cloud-based service that provides a layer of security for UC platforms. This service is designed to protect data and secure communication channels by monitoring, identifying, and analyzing potential security threats. TaaS aims to provide a safe environment for users to collaborate and share information without worrying about security breaches or data leaks.
For example, imagine you’re using a video conferencing tool for an important business meeting with colleagues in different parts of the world. TaaS would ensure that the video and audio feed is encrypted and protected from unauthorized access, that the identities of the participants are verified, and that the system is resilient to any attacks or failures that could disrupt the meeting.
By implementing data protection in your UC solutions, you can ensure the confidentiality, integrity, and availability of your communication services and give your customers the peace of mind they need to trust your brand.
Protect Your Customers’ Data from the Start with Unitel
At Unitel, we understand the importance of data protection in the UC landscape. That’s why our UC solutions come with Trust as a Service (TaaS) built-in. That way, you can rest assured that your communication tools are secure and reliable, so you can focus on growing your business and building trust with your customers.
Don’t take any chances with your customers’ data – contact Unitel today to get started!